We are fully aware of the responsibility on our shoulders. The information you and
your community shares with us will never be for sale to advertisers and its
is our highest
We are happy to have you here, at http://www.Dwellze.in/ (“Website”). Please note
we provide our services through our website and mobile application, Dwellze (“App”)
(Collectively the “Platform”). If You wish to continue using our Platform, You agree
provide us such information as detailed here and also agree to the terms of this
Technology Act, 2000 and the Information Technology (Reasonable security practices
procedures and sensitive personal data or information) Rules, 2011. This Privacy
between You and Us. The Platform and any services thereon are being provided to You
service on a revocable, limited, non-exclusive, and non-transferable license.
http://Dwellze.in/privacy-policy/ For Us to provide You the Services, it is
for us to collect some basic information about You. Accordingly, you consent to the
collection, storage and use of the information You disclose on our App in accordance
best to keep you informed, s so that You always know the information we collect, how
use it, and the purposes of the same.
use or access our Platforms or any part thereof.
- The information we collect
- Additional Information
- Use of Information
- Sharing of Information
- Information Safety
1. The information we collect:
a. At each point, you will clearly know the information we are collecting
from you. For using the App, We collect:
b. We may collect the following information from visitors / guests /
providers / online shopping & marketplace providers or any other person
- Your full name,
- Your e-mail address,
- Your mobile number,
- You flat number in the apartment complex / gated enclave
- Your vehicle information (if any and optional for you to share),
- And such other data that You may have chosen to provide on the
We do so purely for recording and security purposes.
c. When you visit Our Website, or use our App, Our software will
collect the following information:
Your IP address;,
The website from which you were referred to our website (e.g. if you
followed a link);,
The webpage you are visiting on our website;
The browser you are using and its display settings;
Your operating system; and/or
The date and duration of your visit.
d. We are not be responsible for the accuracy or correctness of any such
information. You undertake to indemnify Us for any losses that We may suffer
to any claim raised against Us with respect to any data and/or information
is provided by You to Us which are not attributable to negligence, fraud or
misrepresentation on Our part.
e. During the registration process, you may decide to not provide such
information to Us. In case you choose to decline to submit information on
App, We may not be able to provide certain services to you. Any information
provided by you will not be considered as sensitive and confidential if it
freely available and/or accessible in the public domain.
f. On Our Website, We use data collection devices such as “cookies” on
pages to help analyse our web page flow, measure promotional effectiveness,
promote trust and safety. “Cookies” are small files placed on your hard
that assist Us in providing Our services. We offer certain features that are
only available through the use of a “cookie”. You are always free to decline
cookies if Your browser permits, although in that case You may not be able
use certain features on the Platforms. Additionally, you may encounter
or other similar devices on certain pages of the Website that are placed by
g. You also understand that this service is an extension of the services
by the Association / Societies (being our Direct Customer) of the Premises,
whether registered or unregistered, and accordingly, the data mentioned in
1 (a) & (b) above, will also be shared with them, as a part our Services, we
share the Information with them for recording and security purposes,
take no guarantee of the way the information shall or will be used by them.
- Mobile number,
- check-in time and check-out time,
- purpose of visit
- And such other data that the community may have chosen to record.
2. Additional Information:
When you use Our services, We may collect information about You, with Your
permission, in the following general categories:
a. Location Information: When you use the Platforms through the
telecommunication device, we may collect Your location data if you provide
specific permission in this regard. Although You provide us Your complete
address, If You permit the App to access Your location through the
system used by Your mobile operating system, We may also collect the precise
location of Your device when the App is running in the foreground or
b. Device Information: We may collect information about Your mobile device,
including, for example, the hardware model, operating system and version,
preferred language, unique device identifier, and mobile network
3. Use of Information
a. The information collected by Us through our Platforms may be used for the
b. We may periodically send promotional e-mails or messages on the App about
special offers related to the App (e.g. information about enhancements / new
features of the App/Platform)
c. From time to time, we may use the information to customize the Website or
e. The Company does not guarantee the consistency or the stability of the
Further, any services provided by the Company may be subject to change at
the Company, and the Company does not require your permission for the same.
insure the best user experience, we do not represent or warrant that the
Platform will be error free or uninterrupted.
d. You agree that we may use the collected information to:
- To provide our services to You;
- Internal record keeping;
- To improve Our services or provide new services.
e. We may use the information provided by You to resolve disputes that may
with the use of Our Services, help promote a safe service to all the Users
the Platforms, measure consumer interest in our services, customize your
experience, detect and protect Us against error, fraud and other criminal
activity and to enforce Our terms and conditions.
f. We identify and use Your IP address to help diagnose problems with our
server, and to administer Our Platforms.
- compile, or analyze any information provided by You, on an
basis only. We will do so without personally identifying you or Your
- We don’t sell or trade your data to/with anyone. We only use it for
purposes of making your experience better by introducing real time
entries, permissions, etc or to provide you value added third party
4. Sharing of Information
a. We have to disclose your Information, if required to do so by law or in
good faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose this
information to law enforcement offices, third party rights owners, or others
the good faith belief that such disclosure is reasonably necessary to
b. Your Information will be shared with another business entity should we
our assets) plan to merge with, or be acquired by another business entity,
re-organization, amalgamation, restructuring of business. Should such a
c. We do not disclose information provided by you to advertisers in any form
that discloses your personal information
5. Information Safety
a. All information is saved and stored on servers, which are secured with
passwords and pins to ensure no unauthorized person has access to it. Once
information is in our possession, we adhere to strict security guidelines,
to the best extent possible protecting it against unauthorized access.
b. We store your information over secure cloud service providers who offer
security standards competitive with the industry norms. We also protect our
servers with firewalls and data encryption using SSL, and information access
authorization controls. We use reasonable safeguards to preserve the
and security of your information against loss, theft, unauthorized access,
disclosure, reproduction, use or amendment. To achieve the same, we use
reasonable security practices and procedures as mandated under applicable
for the protection of Your information. Information You provide to Us may be
stored on Our secure servers located within or outside India.
c. However, you understand and accept that there is no guarantee that data
transmission over the Internet will be completely secure and that any
information that You transmit to Us is at Your own risk. We assume no
for any disclosure of information due to errors in transmission issues,
unauthorized third-party access to our Platform and data bases or other acts
third parties or acts or omissions beyond Our reasonable control and You
not be entitled to hold the Company responsible for any breach of security
except in case of willful negligence on the part of the Company.
a. We provide all Users with the opportunity to opt-out of receiving
non-essential (promotional, marketing-related) communications from Us on
of our partners, and from Us in general, after providing Us with
You want to remove your contact information from all lists and newsletters,
please contact support@Dwellze.in
b. If you choose to unsubscribe from the Platform or delete any or all of
information, you may uninstall the App or delete Your account on the
You may also send an e-mail to support@Dwellze.in. Please note, we may still
retain some information and record of transactions as required by any law,
contract or policy applicable to Us.
“Us”, “We”, or the “Company” refers to Dwellze Technologies Pvt Ltd. The
“You” or “User” refers to you (a registered user, customer, merchant,
third party service provider, or any visitor of the Platforms). The Website,
App, and any other online/offline platform where information is collected by
Company shall be collectively referred to as “Platforms”.
By visiting / accessing the App, through the website or the app and
providing us with information (personal and/ or non- personal), you are
does not apply to third-party websites/ applications that are connected via
links to the platform. If you do not agree with the terms and conditions of
Website / App, or any part thereof.